SHIPPING AND RETURNS
SHIPPING
UK orders
UK orders are sent via Royal Mail special delivery, next day service.
Shipping is complementary on orders over £150.00
International orders
I have resumed shipping to the EU and America.
Orders are sent fully trackable via Royal Mail standard delivery, if you would like to upgrade this service, please contact me directly.
Shipping is complementary on orders over £150.00
All relevant import taxes and duties must be paid by you.
Once your order has been processed and shipped, you will be contacted with tracking details.
All silver pieces come with a microfiber ring pouch.
All gold pieces come inside a ring box.
RETURNS
If your piece isn't what you were looking for and you wish to return, please email hello@charlieshires.com
Returns must be received back within 14 days from purchase date.
Refunds will only be issued once the piece has been returned and inspected in its original pristine condition (with the original, pristine packaging).
Please note: Refunds will not be issued on bespoke or customised pieces.
Return shipping must be covered by you.
If you need some help or guidance deciding before purchasing, please contact me - I'm here to help.