Charlie Shires

SHIPPING AND RETURNS

PURCHASING
Please allow 2 -3 weeks production time for your jewels to be lovingly handcrafted. If you require something at lightning speed, please contact me for this to be arranged. 

Please choose carefully. If you have any queries or questions before purchasing, please feel free to contact me directly. 


EXCHANGES
Exchanges can be arranged if your piece is not quite right. In the case of this, please contact me directly. 

Please note: Exchanges will not be offered on custom made pieces.


RETURNS
If your piece isn't what you were looking for and you wish to return, please contact me directly and a return can be arranged. 

Refunds will only be issued once the piece has been returned and inspected in its original pristine condition. 


SHIPPING AND TRACKING
All orders are fully trackable. Once your order has been processed and shipped, you will be contacted with tracking details. 



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